SpinBit Terms and Conditions

Welcome to SpinBit. These Terms and Conditions govern your use of our website, our mobile-friendly platform and all services offered under the SpinBit brand, including www.spinbit.com and our regional versions at spinbit.com/en-NZ and spinbit.com/en-AU. By creating a SpinBit account, completing a SpinBit login, or otherwise accessing our services, you confirm that you have read, understood and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our services.

1. Company Information and Licensing

We operate SpinBit through Oceanus Mysteria S.R.L., a company incorporated and registered in Costa Rica under company number 3-102-933364, with our registered address at Province 03 Cartago, Canton 02 Paraiso, Llanos De Santa Lucia District, One Kilometer Eight Hundred Meters East Of The Cartago Walmart, Route To Paraiso, Doña Flora Residence, House 156, Costa Rica. We hold a licence issued by the Tobique Gaming Commission under the Gambling Act, licence No. 0000019, which authorises us to offer our SpinBit online casino services to eligible players.

These Terms are governed by the laws of Tobique, and any dispute arising from your use of casino SpinBit falls under the exclusive jurisdiction of the courts of Tobique. However, all credit and debit card transactions processed through our platform are separately governed by the laws of Cyprus, with the Cypriot courts holding exclusive jurisdiction over chargebacks, refunds and card transaction processing.

2. Alternative Dispute Resolution

If we are unable to resolve a complaint to your satisfaction through our internal support process, you may refer the matter, free of charge, to our appointed alternative dispute resolution provider, EGIS-FZCO, reachable at https://egis.io/ or by e-mail at disputes@egis-adr.com. Disputes concerning a settled bet must be submitted to us within 3 days of the bet being settled, or we may be unable to investigate the matter further.

3. Eligibility and Account Registration

You must be at least the legal age of majority in your jurisdiction to register a SpinBit casino account. We permit only one account per person, and we treat multiple accounts registered from the same household as collusion, which may result in suspension of all linked accounts and forfeiture of funds. To complete a SpinBit casino login and access real money play, you must provide accurate registration details, and we reserve the right to request identity verification at any stage.

We do not accept players from Belgium, Greece, the United States of America, the United Kingdom, Denmark, Spain, Italy, France and its overseas territories, Germany, Hungary, Sweden, the Netherlands, Israel, Lithuania, Gibraltar, Jersey, Curaçao, Turkey, Ukraine, and a number of other listed jurisdictions, the full list of which is available on our restricted countries page. We also prohibit registration from any sanctioned country, and from individuals who are themselves subject to political sanctions. Additional provider-level restrictions apply to certain NetEnt titles and jackpots depending on your country of residence; we annul any jackpot win made in breach of these restrictions.

Players from Sweden may register for a SpinBit account but are excluded from all bonus offers, promotional programmes and VIP rewards.

4. Deposits and Currencies

We accept deposits in EUR, USD, NZD and CAD, and we treat these currencies as equivalent to the euro for the purposes of applying deposit conditions. Our bonus terms additionally quote AUD. On our New Zealand version, in line with Terms clause 5.1, we allow play in NZD only. We also support cryptocurrency deposits in Bitcoin, Ethereum, Litecoin and Tether. Our internal operating currency is EUR.

Our minimum deposit is generally $30 or the currency equivalent, though Terms clause 11.4 sets a minimum of €20 or equivalent for certain purposes. Interac deposits start at $20 CAD, Tether at 10 USDT, Bitcoin at 0.0002 BTC, and Ethereum and Litecoin at 0.01. We do not accept third-party payments, and we do not accept business or company cards under any circumstances; using one voids your bets and forfeits any winnings. Deposits above €50,000 per day require further source of funds and source of wealth checks before we process them. Any deposit limit you set applies across every payment method, including cryptocurrency, and we do not credit crypto sent above your set limit.

5. Withdrawals

We return withdrawals to the same account and method used for your deposit. Minimum withdrawal amounts vary by method, including $30 for Visa, Mastercard and Maestro, $20 CAD for Interac, €10 for Skrill and Neteller, $50 for bank transfer, and method-specific minimums for cryptocurrency. If you are looking to spinbit withdraw NZ funds, please note that a withdrawal cannot be requested until your deposited amount has been wagered at least once.

We process a maximum of $50,000 per player per month unless a specific promotion states otherwise, and we may make exceptions for players at higher VIP levels at our sole discretion. Wins exceeding $50,000 may be paid in monthly instalments until the full amount is settled, and wins above $10,000 per day trigger additional anti-fraud checks. We pay all progressive jackpot wins in full. Bonuses above €250 are credited only once we have completed KYC and verification. We charge dormant accounts, defined as no login for 12 consecutive months, €10 per month or the remaining balance if smaller.

6. Verification (KYC)

We may hold a withdrawal for the time needed to verify your identity, and we may require a phone call to the number registered on your account as part of our KYC process. If we cannot reach you by e-mail or phone within two weeks of your withdrawal request, we will lock your account for failed KYC. We require verification documents in the Latin or Cyrillic alphabet; otherwise, we may require video verification.

7. Bonuses and Promotions

Our bonus offers, including our welcome package, weekly free spins, weekend reload bonus and VIP rewards, are governed by our separate Bonus Terms. All SpinBit bonus offers, including any SpinBit promo code or SpinBit no deposit bonus code we may issue, are non-sticky: real money is played first, and once bonus funds are exhausted, the bonus is forfeited. You cannot request a withdrawal until wagering requirements are complete, and withdrawing before wagering is met voids the bonus and any associated winnings.

• Only one bonus offer per person, family, address, e-mail, IP address, telephone number, account, card, e-wallet or device is permitted.
• Only one bonus may be active at a time, and deposit bonuses cannot be combined.
• Slots contribute 100% toward wagering, excluding a published list of excluded titles and all jackpot games; other games contribute 10%.
• We prohibit delaying bonus features until wagering has cleared, and we may void winnings obtained through such practices.

We do not endorse or provide any SpinBit free spins code hack, unofficial SpinBit codes, or third-party generators claiming to unlock additional free spins. Any attempt to exploit our systems through such means will result in forfeiture of winnings and possible account closure.

8. VIP Programme and Loyalty Points

Our eight-level VIP programme rewards real money play in slots and live games with VIP points, redeemable for free spins and weekly cashback. We calculate cashback on the previous week's real money losses in slot games, from Monday 00:01 to Sunday 23:59 UTC, and we pay it only where you end the week at a loss. We reserve the right to grant higher VIP levels exceptions to standard withdrawal limits at our sole discretion.

9. VPN and Location Verification

We prohibit the use of Virtual Private Networks or similar tools to mask your true location or identity while using our services. If we determine that you have used a VPN, we reclaim any winnings, bonuses or returns accrued as a result, including funds you have already withdrawn.

10. Customer Support and Complaints

Our support team is available 24/7 via live chat and e-mail. For general enquiries, contact support@spinbit.com; for complaints, use complaints@spinbit.com; and for self-exclusion, de-registration or gambling limit requests, contact responsible@spinbit.com. We handle complaints internally in the first instance, and unresolved matters may be escalated free of charge to EGIS-FZCO as described above.

11. Changes to These Terms

We may update these Terms from time to time to reflect regulatory, operational or commercial changes. These Terms and Conditions are effective from 01/12/2025 and were last updated on 24/03/2026. Our separate Bonus Terms are effective from 01/07/2023 and were last updated on 13/05/2026. We encourage you to review this page periodically, and your continued use of SpinBit after any update constitutes acceptance of the revised Terms.